RCM

Revolutionize your repossession operations with RCM's integrated case mapping! Seamlessly connecting with RecoveryConnect® and MRS web applications, RCM empowers your field agents with real-time repossession assignment information. This real-time data significantly reduces risk by preventing wrongful repossessions and enabling swift updates to "On Hook" status. Agents can then proceed with asset recovery at their convenience and when safety is ensured.

RCM's intuitive map interface simplifies workflows for drivers. Custom icons allow for efficient address routing, one-touch updates, and streamlined pick-up location settings, ultimately increasing unit recovery rates. Create and save custom filters to focus on critical information, making your map truly work for you. Each asset recovery form captures detailed condition information and photographic evidence, automatically generating a Condition Report for immediate client submission.

Key RCM Features:

• Customize map icons (Pro)
• One-touch "On-Hook" collateral marking
• Streamlined Asset Recovery process with quick condition reporting, photo capture, and personal property documentation
• Real-time case information and address viewing
• Rapid map search (Pro)
• Favorite case marking for quick access
• Flexible case filtering for efficient address routing
• One-tap quick updates
• Automatic geo-updates
• Integrated To-Do list for efficient condition reporting of recovered units

Need assistance with RCM? Our dedicated support team is available 24/7. Submit a request via our Contact Us page or visit our website: https://mbsicorp.com/contact/

Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8

Privacy Policy - https://mbsicorp.com/privacy/.

What's New in Version 3.0.33 (Updated Oct 2, 2024)

Mobile Case Acceptance:

• Accept cases directly from the mobile app!
• Accept or decline cases from the "NEW CASES" section on the home page.
• Multi-select cases using long press.
• Search and filter by client, case type, dates, or "accepted before" status.
• All activity is logged in the case history.