Admin app

Dear Customer,

Welcome to our Customer Relationship Management application, designed to enhance your experience with our services. Here's what you can expect from our app:

• Data Usage Tracking: Monitor how much data you have downloaded and uploaded since your last connection to our server. Stay informed about your data consumption with ease.

• Internet Package Management: Seamlessly request changes to your internet package directly from our app. Adjust your plan to better suit your needs without any hassle.

• Router Connectivity Test: Utilize our "Router Connectivity Test" feature to check if your WiFi signal is functioning correctly from your router to your device. If any issues are detected, you'll receive guidance on how to resolve them.

• Support Ticket System: Open a "Support Ticket" for any assistance you require. Our app also allows you to communicate directly with our technical team through messaging, eliminating the need to call our office.

• Bill Payment: Pay your monthly bill effortlessly through our app using the bKash payment gateway, with no additional charges. Enjoy the convenience of secure online payments.

• Payment History: View your payment history at any time to keep track of your transactions and ensure everything is up to date.

• Notifications: Stay updated with notifications about any internet disruptions, special offers, or important news directly through the app.

• Service Access via Mobile Data: Access our services using mobile data. If your connection is cut due to an unpaid bill, you can quickly pay it through the app using mobile data or any internet connection, and your service will be automatically reconnected.

• Client Support & Ticket System: Even if you're completely disconnected from our internet service, you can still open a support ticket using mobile data through our "Client Support & Ticket System." Our support team is committed to resolving your issues swiftly.

We're here to make your experience with us as smooth and convenient as possible. Enjoy the benefits of our Customer Relationship Management app today!