FlySmart

Embark on your journeys with confidence and ease using the innovative FlySmart mobile app, proudly launched by the Malaysian Aviation Commission (MAVCOM). Designed to safeguard your traveler's rights, FlySmart ensures you travel smartly and securely. By creating a consumer account with Mavcom—simply by entering your email address, name, and phone number—you'll have your rights protection right at your fingertips.

Registering on the FlySmart app empowers travelers to seamlessly file complaints* to Mavcom regarding any flight-related service issues, non-compliance, or violations encountered during air travel. Enhance your case by instantly capturing photos and attaching documents directly within the app. Stay informed on the progress of your complaints from initiation to resolution, and monitor their status in real-time through the Case History list.

Keep abreast of the latest travel-related updates, including national flight disruptions, breaking travel news, and other significant events, with direct news broadcasts to your FlySmart app. With easy access to the FlySmart website and Facebook page within the app, essential travelers' rights information is always within reach.*

Download and install the FlySmart mobile app today to travel smarter with FlySmart!

*An internet connection is required at all times.

**Your personal data will be used exclusively for Mavcom's complaints management.

**Please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/

What's New in the Latest Version 2.5.4

Last updated on Oct 20, 2024

1. Additional features
   • Travel Advisory
   • Know Your Rights
   • Account Deletion
   • Refund Process
2. Bug fixes
3. Design improvements